Five Danger Zones Of Management Training

By: Washington State Employment Law Lawyer Elizabeth L. Van Moppes

Five key moments occur between management and employees that simultaneously are the most vulnerable to danger and offer the most opportunity to build a positive relationship. Beth Van Moppes calls these The Five Danger Zones of Management. These interactions happen when an employee is the most exposed and thus the most wary of management. As a result, how you, the manager, handle the situation, can make or break the relationship. Break it and it could become a large part of that employee’s lawsuit against your business.

 

The Five Danger Zones are:

  1. Hiring
  2. Performance Management (Spontaneous & Planned)
  3. Complaints
  4. Leave & Accommodations
  5. Terminations

Some of these events, like Spontaneous Performance Management, inherently disallow any script or primed documentation. But that does not mean you cannot be prepared for such a situation. Other circumstances, such as Planned Performance Management, are ideal for prepared documentation and even a script, to some degree. Being equipped for a negative performance evaluation can turn around a potentially ruinous event.

These are just two examples of the five danger zones that will be discussed in detail in this session of Performance Management Training. In this course, Beth will also provide specifics for the content of your documentation and your scripts, and teach you to issue spot those danger zones and how to avoid, or minimize them.

On Wednesday, October 17th, beginning at 10:30 a.m., Beth will be conducting a 90-minute class on The Five Danger Zones of Management. You can attend from your own office via a real-time interactive video broadcast or you can attend on-site at our offices in Edmonds. The cost is $100.00 for the 1st attendee from your business; $75.00 for every additional attendee.

In The Five Danger Zones of Management course you will:

  • Learn what documents you should have prepared in advance,
  • Learn the key issues and phrases you should be on the look-out for,
  • Learn when and how to script a conversation in advance,
  • Learn the hazards many managers fall into and how to avoid them,
  • Learn some common sense steps you can take to protect yourself and your business,
  • Receive a Resource Guide, and
  • Earn a Certificate of Completion for your Personnel Records.

We hope that you will join us for this opportunity to pick up practical ideas for your workplace and performance management skills. By training and preparing for these key moments, you are less likely to have them lead to a lawsuit. Lawsuits impact business financially and with lost productivity and lost morale. Management training is an investment is your business and your workforce.

This course is taught by Elizabeth (Beth) Van Moppes. Beth has been conducting this type of Performance Management Training for more than 20 years for a variety of audiences, from auto shops and cold storage warehouses to health care and financial executives. She has learned through the years that to be effective, training must be concrete and practical. It also has to be interesting for the attendees; they learn more when they are awake. As a result, Beth’s trainings are as interactive and engaging as they are pertinent to your workforce management.

We hope you will join us in October!

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